Shipping policy

Shipping Policy

Our goal is simple: get your order to you as quickly and reliably as possible. We ship to the United Kingdom and internationally, with free delivery on every order.


Shipping Times

Country Shipping Cost Handling Time Delivery Time
United Kingdom (UK) £0 — Free 1–3 business days 5–7 business days
United States (USA) £0 — Free 1–3 business days 5–7 business days
Australia £0 — Free 1–3 business days 5–7 business days
Canada £0 — Free 1–3 business days 5–7 business days
Germany £0 — Free 1–3 business days 5–7 business days

Order Cut-Off Time

Orders placed before 11:00 PM (Central European Time, GMT+1) are processed the same or next business day, Monday to Friday.


Delivery Information

Delivery times are estimates and may vary depending on your destination and the time needed to prepare your order. During busy periods such as sales events or peak seasons, delivery may take slightly longer than usual.

We ship via trusted carriers including DHL, UPS, and FedEx, depending on your location.


Shipping Delays

Please note that delivery times are calculated from the date of dispatch, not the date your order was placed. Delays can occasionally occur due to:

  • Incorrect or incomplete delivery address
  • Customs clearance (for international orders)
  • High shipping volumes during peak periods
  • Other circumstances outside our control

If you notice an error in your shipping address, please contact us immediately. Once an order has been dispatched, we are unable to redirect or cancel it. A refund can only be issued once the item has been returned to us.


Stock Availability

We maintain stock levels carefully to avoid delays. In the rare event an item is temporarily out of stock, we will contact you and the wait will not exceed two weeks.


Contact

📧 support@bezzos.co.uk 📞+49 17648774921 📍 Ludwig-Erhard-Straße 18, 20459 Hamburg, Germany