Privacy policy
Privacy Policy – Bezzos
Your privacy matters to us. This policy explains what personal data we collect, how we use it, and your rights as a customer.
1. Who We Are
Bezzos is operated by:
Ousta Kiasif Yavasca GbR Managing Partners: Sinan Ousta Kiasif, Deniz Yavasca Ludwig-Erhard-Straße 18, 20459 Hamburg, Germany
📧 support@bezzos.co.uk 📞 +49 17648774921 🕐 Monday to Friday, 9:00 am – 5:00 pm (UK time, GMT/BST)
2. What Data We Collect
We collect personal data only when you provide it to us — for example when placing an order, creating an account, or contacting us. This may include:
- Name and delivery address
- Email address and phone number
- Payment information (processed securely by our payment providers)
- IP address and browser data (collected automatically by our server)
We do not collect any data you have not provided, and we never sell your data to third parties.
3. Why We Collect It and the Legal Basis
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Contract performance — UK GDPR Art. 6(1)(b) |
| Sending order and delivery updates | Contract performance — UK GDPR Art. 6(1)(b) |
| Responding to your enquiries | Legitimate interest — UK GDPR Art. 6(1)(f) |
| Sending our newsletter (if opted in) | Consent — UK GDPR Art. 6(1)(a) |
| Website technical operation and security | Legitimate interest — UK GDPR Art. 6(1)(f) |
4. Who We Share Your Data With
We only share your data where necessary to fulfil your order or process your payment:
Shipping carriers — We share your name and delivery address with our shipping partners (DHL, UPS, FedEx) to deliver your order. With your consent, we may also share your email so they can send you delivery updates.
Payment providers — Depending on your chosen payment method, your payment data is processed by PayPal, Klarna, Apple Pay, Google Pay, Visa, Mastercard, American Express, Maestro, or Shop Pay. Each provider's own privacy policy applies to data they collect directly.
Website hosting — Our store is hosted by Shopify. Data is processed under a data processing agreement in accordance with applicable data protection law.
We do not sell, rent, or trade your personal data with any third party for marketing purposes.
5. How Long We Keep Your Data
We retain your data only as long as necessary:
- Order data is kept for the duration required by German and UK tax and commercial law (typically 7–10 years)
- If you unsubscribe from our newsletter, your email is deleted promptly
- If you request deletion of your account or data, we will action this within 30 days unless we are legally required to retain it
6. Cookies and Tracking
Our website uses cookies to ensure it functions correctly and to improve your experience. This includes:
- Essential cookies (required for the store to work)
- Analytics cookies (to understand how customers use our site)
- Marketing cookies (only with your consent)
You can manage or withdraw cookie consent at any time via your browser settings.
7. Newsletter
If you subscribe to our newsletter, we use your email address solely to send you updates, offers, and product news from Bezzos. You can unsubscribe at any time using the link at the bottom of any newsletter email. Your email will be deleted promptly upon unsubscribing.
8. Social Media
Our website includes links and plugins from Facebook, Instagram, X (Twitter), and Pinterest. When you interact with these, data including your IP address may be transmitted to those platforms. To prevent this, log out of your social media accounts before visiting our site. Please refer to each platform's own privacy policy for full details.
9. Your Rights
Under UK GDPR and EU GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data ("right to be forgotten")
- Restriction — ask us to limit how we use your data
- Portability — receive your data in a portable format
- Object — object to processing based on legitimate interests, including direct marketing
- Withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, contact us at support@bezzos.co.uk. We will respond within 30 days.
If you are based in the UK, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
10. Changes to This Policy
We may update this policy from time to time. Any significant changes will be communicated via our website. The date of the most recent update will always be shown at the top of this page.
Contact
Bezzos — Ousta Kiasif Yavasca GbR Ludwig-Erhard-Straße 18, 20459 Hamburg, Germany
📧 support@bezzos.co.uk 📞 +49 17648774921 🕐 Monday to Friday, 9:00 am – 5:00 pm (UK time, GMT/BST)
